Return Policy

At MaxwellMinis, we want you to be fully satisfied with your purchase. Below is an overview of our return terms and conditions.

Return Window
Items may be returned within 14–30 days from the date of delivery, depending on the specific product and promotion.

Condition of Items
To qualify for a return, items must be unused, in original condition, and returned in their original packaging.

Return Process
To initiate a return, please contact our customer service team. We may require a return form or return authorization before sending the item back.

Return Shipping Costs
Return shipping costs are generally the responsibility of the customer unless the item is defective or incorrect. In such cases, we will cover the return shipping.

Refunds & Exchanges
Once the returned item is received and inspected, refunds will be processed to the original payment method. Exchanges may be offered depending on stock availability.

Non-Returnable Items
Custom-made, personalized, clearance, or limited-edition Minifigs may not be eligible for return unless they arrive damaged or defective.

Refund Timeline
Refunds are typically processed within a few business days after the returned item has been received and approved.

For the most accurate and up-to-date information, please review the official MaxwellMinis Return Policy on our website or contact our support team directly.